Understand before recommending.
We help match technology and support to your business needs, existing systems, and budget. The right solution should make sense for the way your team actually works.
ABOUT COMPUTER CONSULTING SERVICE
It’s about helping people.
It always has been.
Behind every workstation, server, and support request is someone trying to get their work done. Since 1993, CCS has helped businesses put technology to work for their people.
Let’s talk about your business ↗OUR STORY
Established in 1993.
Built on lasting relationships.
CCS stands for Computer Consulting Service. Our headquarters is in Northwest Arkansas, with additional offices in other parts of the country. We serve commercial organizations of all sizes across the United States, combining onsite support in our home region with nationwide monitoring and remote support. Our work starts with understanding how your business operates, what your team needs, and where technology is getting in the way.
Since 2004, we have provided remote monitoring for customers across the United States. Internet-connected systems allow us to support businesses beyond a single office or region—from small teams to organizations with multiple locations.
Technology has changed considerably over those years. Our purpose remains straightforward: help customers keep working, make informed technology decisions, and have someone to turn to when they need support.
1993
CCS begins serving businesses.
2004
Nationwide remote monitoring begins.
Today
Managed and co-managed IT for commercial customers across the USA.
PEOPLE BEHIND YOUR IT
Meet Shaun.
Shaun started working on computers in 1984. His experience spans decades of change in technology, bringing a long-term perspective to the everyday IT needs of businesses.
Technology support is a relationship with people. When you work with CCS, you have a team to talk to about your systems, your questions, and what comes next.
We help commercial customers across the country make technology decisions, prepare for disruptions, and keep their people working. Whether CCS supports your entire environment or works alongside your internal IT department, the conversation starts with your business.
Let’s talk about your IT ↗HOW WE WORK
Your business comes first.
Earn the relationship.
Our standard approach is to earn your business through service, rather than requiring a service contract. Certain specialized backup offerings require a separate agreement; we explain those requirements before you choose them.
Be proactive.
Monitoring, updates, endpoint protection, and managed backups help address risks and identify issues. We combine those tools with people who can investigate and help determine the next step.
Make decisions easier.
From specifying equipment to planning a deployment, we help customers understand their options and put a practical plan in place.
YOUR IT TEAM, BACKED BY OURS
A partner for your business.
Or your existing IT department.
Some customers look to CCS to manage their business IT. Others already have an onsite technician or a full internal IT department. We work with both.
In a typical co-managed arrangement, CCS takes care of backups, antivirus and endpoint protection, and monitoring. Your internal team has more time to handle tickets, desktop issues, and the daily needs of your employees.
An ongoing relationship with CCS also helps maintain continuity when employees are away or staffing changes. Where agreed, customer-authorized, separately controlled administrative access supports continuity and recovery, with permissions and responsibilities defined in advance.
Explore managed and co-managed options ↗EXPERT GUIDANCE. DIRECT PURCHASING.
Your hardware.
No CCS hardware markup.
We help you specify the servers, workstations, and equipment your business needs and make purchasing easier. You buy directly from the manufacturer, without a CCS markup on the hardware.
Equipment can ship directly to your business or to our office. If you choose preconfiguration, we prepare your systems and ship them to you ready to plug in and get started.
We work extensively with Dell servers and products, offer Microsoft solutions as a Microsoft Partner, and work with SonicWall firewalls. We also support Apple and Linux environments, business applications, and other technology needs based on the agreed scope.
NATIONWIDE REACH
Different industries.
A shared need for dependable IT.
Our customers span healthcare, financial services, manufacturing, construction, retail, education, legal, insurance, real estate, professional services, and trades.
We serve commercial organizations of every size. Remote monitoring and assistance help us support internet-connected business systems across the United States. Available services depend on your equipment, applications, connectivity, and support needs.
Don’t see your industry or service listed? Tell us what you need. Our website shows examples of our work, not the limit of what we can help with.
MONITORING AROUND THE CLOCK. PEOPLE BEHIND IT.
Know where to turn.
Our system monitoring runs 24/7/365. Everyday support is available during our 8 a.m.–5 p.m. business hours, with an on-call team available for urgent customer needs.
For a new project or a conversation about your IT, call us or send an inquiry. Existing customers can use our Support page for ticket access and technician-guided remote assistance.
For customers on CCS services, calls and support tickets are not charged separately under their service coverage. Work required outside our 8 a.m.–5 p.m. business hours, work on holidays, and project work are billed separately.