proactive instead of reactive!
1-888-442-4933
Proactive approach saving your company valuable time and costly expenses!
It is the proactive approach to managing your IT infrastructure to improve efficiency, workflow and alleviate unexpected downtime and is performed on a remote basis. The management of IT is vital to a business’s operations today. Keeping up with your IT operations can be difficult and expensive while also distracting you from your business.
Our technicians can remotely access your computers to resolve most technical issues, without ever setting foot in your office, saving you time and money. If a problem can’t be fixed remotely, we will have an experienced technical engineer out to your business to resolve the issue.
Your systems are monitored 24/7 looking for problems BEFORE they happen. Most of the time we are made aware of a system issue before you are. When a system fails, we are notified by our monitoring solution. A technician will review the alert and if needed, remote into the system affected and resolve, typically without interruption to the end user. Some additional benefits to consider:
•Remote IT services will typically cost less than onsite services.
•Employees are more likely to contact IT immediately for assistance which reduces downtime and frustration to end user.
•Remote IT services are available from anywhere, as long as there is an internet connection.
•Another major benefit of remote services is a client has a larger team of experts to resolve issues quickly.
Many businesses are under the impression remote services are expensive; but it actually costs less than onsite services. Also consider each minute you and your employee(s) are not working, money is being lost. With remote services, response time is almost immediate versus having to wait for a technician to come onsite. The more downtime experienced, the more revenue being lost.
You need a company with experience and knowledge who can provide a complete level of quality services with minimal inconvenience.
Customer satisfaction is our number one goal. The CCS team strives for excellence in customer service and support. We find that a happy customer is a long-term customer.
Our payment methods are designed around our customer's needs and is why various payment methods are offered.
Our philosophy is you shouldn't be held hostage by a contract. If you are not pleased with our servies, we feel you should be able to look elsewhere. This makes us work harder to earn your trust and business.
Additional discounts are available to customers who elect other managed services with us.
The best compliment we can receive is a referral. As a way of saying "thank you", we offer referral incentives.