Electronic medical records

Support the IT foundation behind patient records.

An electronic medical record application depends on more than the software itself. Workstations, servers, network connections, and reliable access all contribute to how well the system works for your practice.

A closer look at the service

Infrastructure support

Help maintain the supported business devices and network used to access your records system.

Troubleshooting coordination

Investigate infrastructure issues and coordinate with your EMR vendor when the application requires its expertise.

Change planning

Discuss equipment upgrades and compatibility requirements before modifying systems your practice depends on.

Protection and recovery planning

Review backup and security needs for the systems in scope, with your application requirements and responsibilities in mind.

How we work with you

We first identify your EMR platform, its vendor requirements, and the systems CCS will support. Clinical application functionality and compliance obligations are not automatically covered by general IT support; responsibilities and specialized requirements must be agreed explicitly.