We need IT support.
Bring monitoring, security, backup and everyday support together around your business.
Explore managed IT →YOUR BUSINESS. OUR COMMITMENT.
Your business
moves forward.
We keep IT
running.
CCS stands for Computer Consulting Service. Headquartered in Northwest Arkansas and serving businesses since 1993, we provide managed and co-managed IT, cybersecurity, and backup solutions locally and nationwide, with additional offices elsewhere in the country.
Onsite support in Northwest Arkansas. Nationwide monitoring and remote support.
Onsite service elsewhere is coordinated for your location and needs.
CONNECTED NATIONWIDE PERSONAL BY DESIGN
1993Our story began
2004Nationwide monitoring began
24/7/365Continuous system monitoring
Across the USAAll sizes. All industries.
THE RIGHT SUPPORT FOR YOUR BUSINESS
Your IT partner.
Or support for the team you already have.
We already have IT staff.
Let CCS handle agreed monitoring, endpoint protection and backups while your people focus on users.
Explore co-managed IT →Experience since 1993. Nationwide monitoring since 2004.
Direct hardware purchasing. No CCS hardware markup.
Clear terms. No standard service contract; certain backup agreements apply.
TECHNOLOGY THAT WORKS FOR YOU
Big-picture IT.
Everyday peace of mind.
From the server room to the home office, we help keep your people connected, your systems healthy, and your business moving.
▤01 / MANAGEManaged IT &
Cybersecurity &
Backup &
Managed IT &
proactive monitoring
Keep watch over your workstations, servers, and networks with ongoing monitoring, maintenance, and updates.
Keep your business moving ↗◇02 / PROTECTCybersecurity &
network protection
Help protect your business with endpoint security, threat detection, firewall solutions, and practical security management.
Strengthen your defenses ↗↻03 / RECOVERBackup &
business continuity
Plan for the unexpected with monitored backups and recovery solutions built around your business needs.
Protect what matters ↗Explore Our Services
These are just some of the ways we support your business. Have a different IT need? Let's talk.
THE COST GOES BEYOND THE RANSOM
What would a lost workday
cost your business?
$1.7 million was the average recovery cost reported in Sophos’s 2026 ransomware research. The survey covered 2,158 IT and security leaders at organizations hit by ransomware in the preceding 12 months. It is a surveyed-victim average, not a forecast for your company or a measure of savings from CCS.
A smaller business can still face lost work, missed orders, rebuilding systems, and recovering records. Monitoring, endpoint protection, and usable backups provide different layers of protection and recovery. No service eliminates every risk.
Read the 2026 research ↗WHAT HAPPENS WHEN IT GOES WRONG?
Your business.
Protected. Connected. Supported.
Choose your industry and a situation below. Then click the numbered steps to see how a response could work.
CCSYOUR IT PARTNER
▥Your practiceYOUR BUSINESS
▱Clinical workstationsMONITOR & PROTECT
▤Practice systemsINVESTIGATE & RESPOND
↻Managed backupsPLAN FOR RECOVERY
2. CHOOSE A SITUATION
3. Click a response step to explore it
Illustrative examples, not a guaranteed response or recovery timeline. Capabilities depend on your devices, configuration, and selected services.
MAKE IT PERSONAL
What could an hour offline mean?
Explore the labor cost of interrupted work using your own assumptions.
ESTIMATED LABOR EXPOSUREEmployees × hourly cost × hours. Assumes all affected working time is lost. Excludes recovery expenses and lost sales; not a prediction or a claim of CCS savings.
The best time to talk about recovery is before you need it.
Let’s talk · 888-442-4933 ↗COULD YOUR BUSINESS HANDLE AN IT OUTAGE?
Your most important computer stops working.
What happens next?
Take our short business IT quiz. Explore downtime, repair costs and lost work—and compare your current setup with a CCS planning scenario.
Take the business IT quiz →No email required. About 3 minutes.
YOUR TEAM. OUR TEAM. THE RIGHT FIT.
What does an internal IT role really cost?
Start with a national salary benchmark. Adjust the employer costs to your business, then talk with CCS about fully managed or co-managed support.
U.S. median annual wages, May 2025—not local quotes or entry-level salaries. These roles have different responsibilities.
All non-salary defaults are illustrative assumptions, not national averages. Include employer-paid health, dental, vision, life and disability coverage as applicable. Enter your actual costs, including applicable taxes and workers’ compensation. Count each expense only once.
ESTIMATED RECURRING ANNUAL COST
$10,336 per month equivalent
- Salary
- $99,130
- Benefits & ongoing overhead
- $24,900
- First-year total, including hiring
- $124,030
What would CCS cost for your business?
Get a private proposal based on your devices, locations, support needs, and existing IT team.
Request your CCS comparison ↗This is an internal-role planning estimate, not a CCS quote or a savings claim. Compare equivalent scope, coverage, retained staffing, and tools. Outsourcing may not replace every internal responsibility or expense.
Salary sources, benefit context & what to include
Salary presets: BLS May 2025 national medians for computer support specialists and network and systems administrators. Median means half earned more and half earned less.
For context, BLS June 2026 employer compensation data reports benefits at 30% of total private-industry compensation—not 30% of salary. This broad benchmark is not specific to IT and is not used as a calculator multiplier.
Paid vacation, holidays, and sick time are already covered by an annual salary. Consider the need for coverage during absences, but do not add that salary again. Add only incremental recruiting, training, and tools costs. Bonuses or other costs can be included in your applicable inputs. Results use salary plus the entered recurring costs; first-year totals also include one-time hiring costs.
FULLY MANAGED IT
An IT partner for your business.
Bring monitoring, maintenance, security, backup, and support together around your business needs, with a clearly agreed service scope.
CO-MANAGED IT
Your IT team, backed by ours.
CCS typically takes care of backups, antivirus and endpoint protection, and system monitoring—giving your internal IT team more time for support tickets, desktop issues, and the people in your business.
Customer-authorized, separately controlled administrative access can help preserve continuity and recovery options, with responsibilities and permissions agreed in advance.
IT’S ABOUT HELPING PEOPLE.
It always has been.COMPUTER CONSULTING SERVICE · EST. 1993
It always has been.COMPUTER CONSULTING SERVICE · EST. 1993
EXPERIENCE YOU CAN BUILD ON
National reach.
Personal commitment.
Technology changes. Our commitment to our customers doesn’t. Since 1993, CCS has helped businesses make technology work for them.
We’ve monitored customer systems across the country since 2004. Whether you have a small team or multiple locations, we bring that experience to your everyday IT needs.
01
Your business comes first.
Solutions shaped around your people, priorities, and budget.
02
Get to know CCS ↗Support that earns your trust.
A lasting relationship starts with dependable service.
DIFFERENT INDUSTRIES. ONE COMMITTED IT PARTNER.
Technology that understands
your working day.
Every business works differently. We tailor IT support to the people, systems, and priorities behind yours.
Keep care connected.
Support the workstations, networks, and applications your team relies on for scheduling, records, and everyday patient care.
Explore industry support →Protect the work behind the numbers.
Strengthen endpoint and network protection, maintain business systems, and plan backups around important financial information.
Explore industry support →Keep your operation moving.
Monitor supported business servers and networks, maintain office systems, and help teams stay connected across locations.
Explore industry support →Connect the office and the field.
Help distributed teams access business applications, support their devices remotely, and protect project files with managed backups.
Explore industry support →Support every business day.
Maintain the networks, workstations, and back-office systems your staff depends on, with remote assistance when issues arise.
Explore industry support →Keep the focus on learning.
Help manage staff devices, maintain updates, monitor networks, and protect the business data that keeps your organization running.
Explore industry support →Professional services, legal, insurance, real estate, trades, and more.
Don’t see your industry? Let’s talk about what you need.
ALREADY PART OF CCS?
Help is easy to find.
Remote support, technician-guided sessions, and service tickets—all in one place.
YOUR NEXT STEP, MADE CLEAR
Getting started with CCS.
Talk.
Your business, your systems and what you need to improve.
Review.
Understand the environment and its priorities together.
Plan.
Agree on coverage, responsibilities and the transition.
Connect.
Put the agreed support and monitoring in place.
STRAIGHT ANSWERS. BETTER DECISIONS.
Questions about working
with CCS?
Here are a few things businesses ask before getting started. Have a different question? Call 888-442-4933.
How is CCS different from other MSPs?
CCS combines nationwide support with a personal approach built on serving businesses since 1993 and providing remote monitoring since 2004. We work with commercial organizations of all sizes and across industries.
We earn your business through service rather than requiring standard service contracts; certain specialized backup offerings require an agreement. We also help you purchase hardware directly from manufacturers, with no CCS hardware markup.
Already have internal IT? We work alongside your team, typically handling backups, antivirus and endpoint protection, and monitoring so they can focus on employees, tickets, and desktop issues.
Can you support our business if we are in another state?
Yes. CCS supports commercial customers across the United States using remote monitoring and assistance for supported internet-connected systems. We work with individual offices, distributed teams, and businesses with multiple locations.
Some issues require physical access or replacement equipment. We discuss those needs separately and confirm onsite availability for your location.
Can you work with our existing IT person or department?
Absolutely. In a typical co-managed arrangement, CCS handles backups, antivirus and endpoint protection, and system monitoring. Your internal team has more time for support tickets, desktop problems, and the daily needs of your employees.
We agree on responsibilities and access permissions together. This relationship can help maintain continuity during absences and staffing changes while keeping your internal team involved.
Do we have to sign a service contract?
Our standard approach is not to require a service contract to work with CCS. We want customers to stay because they value our service.
Certain specialized backup offerings require a separate agreement. We explain applicable service terms, billing arrangements, and any agreement requirements before you choose a service.
Does 24/7 monitoring mean we should call anytime?
Our system monitoring runs 24/7/365. Routine support and new-business conversations are handled during our 8 a.m.–5 p.m. business hours. An on-call team is available for urgent customer needs outside those hours.
Continuous monitoring and staffed support are different. We discuss support arrangements and escalation procedures as part of your service setup.
Do we have to buy our computers and servers from CCS?
No. We help specify the right equipment and simplify the purchase, while you buy directly from the manufacturer. There is no CCS markup on the hardware.
Equipment can ship directly to your business or to our office. If you choose preconfiguration, we prepare the agreed setup and ship it to you ready to plug in and get started. Configuration and other service arrangements are discussed separately.
Can backups protect us from ransomware?
Backups can help restore affected data after an incident, but they do not stop ransomware from reaching a device. Endpoint protection, updates, monitoring, and a recovery plan work together to help reduce risk and prepare for disruption.
Recovery depends on the available backup copies, retention, configuration, and systems involved. We discuss the protection and recovery options included in your selected service, rather than promise zero data loss or instant recovery.
Do you only work with large companies or certain industries?
CCS serves commercial organizations of all sizes. Our customers span healthcare, financial services, manufacturing, construction, retail, education, professional services, and other industries.
The services listed here are examples, not a limit on what we can help with. Tell us about your business and we will discuss the right fit. Our focus is commercial IT rather than residential computer service.
Do you charge for support calls or tickets?
For customers on CCS services, calls and support tickets are not charged separately under their service coverage. Work required outside our 8 a.m.–5 p.m. business hours, work on holidays, and project work are billed separately.
How much does CCS cost?
Pricing depends on your devices, locations, existing IT staff, and the services you need. Contact us for a private proposal based on a defined scope.
Our internal-IT cost calculator is a planning tool, not a CCS quote or a promise of savings. We can help you compare the responsibilities and coverage you need, whether you want fully managed or co-managed support.
Explore the IT cost calculator ↗How do we get started?
Call 888-442-4933 or use the contact form below. Tell us about your company, locations, current technology, and what you would like to improve.
We will discuss your needs, confirm a suitable service scope, and plan the next steps with you. Existing customers who need assistance can go directly to our Support page.
GET TO KNOW CCS
It’s about helping people.
Take a one-minute look at how we help businesses across industries keep their technology—and their people—moving forward.
1 minute · Sound on · Captions available
LET’S MOVE YOUR BUSINESS FORWARD
Good IT starts with
a conversation.
Tell us what’s working, what isn’t, and where you want to go.
888-442-4933 ↗Business-hours support: 8 a.m.–5 p.m.
24/7/365 monitoring. On-call assistance for urgent customer needs.
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