proactive instead of reactive!
1-888-442-4933
Proactive approach saving your company valuable time and costly expenses!
On-Demand Remote Support allows our technicians to access the device and see exactly what you see on your screen, as long as you have high speed internet. With a click of a link on our website and accepting the secure connection with one of our technicians, we can: fix slow computers and remove spyware, scareware and viruses, help you install new software, troubleshoot an error you’re getting when running an application or task on your system. When the session is ended, it is deleted from the end user’s computer.
Support when you need it most. Call one of our team members now and allow us to show you the CCS difference and how we can help resolve the day to day computer / network stresses.
Efficiency: Since our technicians essentially take control of the keyboard and mouse (as if you were operating it), this allows your IT issue to be resolved more quickly due to saving time on communication back and forth.
Secure: Remote sessions are AES encrypted so no one can "eavesdrop" while we work; your data is secure.
Cost effective: Support calls are invoiced per quarter hour (15 minute intervals) saving you money as there is no hourly minimum. Issues are resolved more quickly as your organization is not waiting for a technician to arrive onsite.
We're there when YOU need us.
...we become a valued member of your team!
Customer satisfaction is our number one goal. The CCS team strives for excellence in customer service and support. We find that a happy customer is a long-term customer.
Our payment methods are designed around our customer's needs and is why various payment methods are offered.
Additional discounts are available to customers who elect other managed services with us.
Our philosophy is you shouldn't be held hostage by a contract. If you are not pleased with our services, we feel you should be able to look elsewhere. This makes us work harder to earn your trust and business.